Refund policy

We want you to be happy with your Miik purchase. We love our clothing and we want you to love it too!

Unless marked "Final Sale," Miik will happily exchange or refund any items within 30 days from the date your order was placed. We really appreciate you taking the time to ensure your garment(s) are in the best shape possible as we recover and resell all returned items — something that’s important to us as a sustainable brand. 

For that reason, we inspect returns upon arrival; if the item(s) returned are not in their original condition, you will either: not be eligible for a refund, or a $10.00 restocking fee will be deducted from your return.

Items are NOT eligible for return/exchange if they are:

  • Listed as FINAL SALE at the time of purchase
  • Washed and/or worn
  • Tags or labels removed
  • Not in original condition (i.e. pet hair, make-up stains, food, smoke/odour fumes, heavily wrinkled, etc.)

A $10 maintenance restocking fee will be deducted for returns on items requiring: 

  • Laundering due to pet hair, odour, or otherwise
  • Steaming/laundering or dry cleaning due to excessive wrinkling

To learn how to start your return or exchange, please click here.