We want you to love your Miik purchases. If for any reason you find yourself unsatisfied with your purchase, we provide our U.S. customers with return labels.
Unless marked "Final Sale," Miik will happily refund any items within 30 days from the date your order was placed. We really appreciate you taking the time to ensure your garment(s) are in the best shape possible as we recover and resell all returned items — something that’s important to us as a sustainable brand.
For that reason, we inspect returns upon arrival; if the item(s) returned are not in their original condition, you will either: not be eligible for a refund, or a $10.00 restocking fee will be deducted from your return.
How to return - U.S. CUSTOMERS
- Read the return eligibility requirements below to ensure you are able to return your item(s).
- Fill out the form below.
- You will receive an email with return instructions and a return label once your return has been approved. The return label cost will be deducted from your refund and is based on the weight of your return parcel.
- Mail the package back using the return label that we email to you. Then just drop your parcel off at your local USPS!
Please email email@example.com to discuss the best options for your return.
ALL RETURNS - Items are NOT eligible for return/exchange if they are:
- Listed as FINAL SALE at the time of purchase
- Washed and/or worn
- Tags or labels removed
- Not in original condition (i.e. pet hair, make-up stains, food, smoke/odour fumes, heavily wrinkled, etc.)
A $10 maintenance restocking fee will be deducted for returns on items requiring:
- Laundering due to pet hair, odour, or otherwise
- Steaming/laundering or dry cleaning due to excessive wrinkling
Please fold and ship item(s) back in their original packaging or packaging of a similar size.
We work hard to ensure returns are processed as quickly as possible. Once we have received your package, your refund will be issued to the original method of payment within 3–5 business days. Purchases made with gift cards will be credited back to the gift card. If you are exchanging an item, your replacement item will be shipped once we receive the item you’re returning.
If you need help with your return or exchange, please contact us at firstname.lastname@example.org